Verified 11 July 2026

Bybit Deposit Bonus Not Credited? Here’s Why & How to Fix It

Made your deposit but the bonus isn’t showing? In almost every case it’s one of six fixable reasons – most often that the reward is sitting unclaimed in your Rewards Hub. Here’s the full checklist.

Short answer: Bybit deposit bonuses are not auto-added to your spendable balance – most must be claimed manually in the Rewards Hub, and they only unlock once you meet the exact deposit (and sometimes trading-volume) tier within the eligibility window. If yours is missing, work through the six reasons below before contacting support. Exact terms change per campaign – always confirm the live conditions in your own Rewards Hub.

The 6 reasons a Bybit deposit bonus doesn’t show

1. It’s unclaimed in the Rewards Hub

The #1 cause. Most bonuses appear as a reward you must actively claim in the Rewards Hub – they are not pushed to your wallet automatically. Open Rewards Hub and look for a pending/claimable reward.

2. Deposit tier not met

Bonuses unlock at specific deposit amounts (e.g. a minimum to trigger the first tier). A deposit just below the threshold credits nothing. Check the exact minimum for the campaign.

3. Trading-volume condition missing

Many tiers require a deposit and a matching taker trading volume within a set period. Deposit alone, with no qualifying trades, leaves the bonus locked.

4. KYC not completed

Identity verification is normally required to qualify for and use rewards. If your KYC is pending, the bonus won’t release until it’s approved.

5. Outside the eligibility window

Deposit/qualification usually must happen within a number of days of registration (or campaign start). Deposits made after the window don’t count.

6. You’re looking in the wrong place

Bonuses often land as a Bonus / coupon in a separate balance section, not your main Spot or Funding wallet. Check the bonus area, not just your tradable balance.

How to claim it from the Rewards Hub (step by step)

Look for the deposit-bonus reward with a Claim button and a status/expiry. Claim it before it expires.

Confirm the tier conditions next to it – required deposit amount and any trading-volume target – and complete whatever is still outstanding.

If KYC is pending, finish identity verification, then return to the Rewards Hub and claim.

After claiming, check the bonus balance section to confirm it’s credited. Note any usage terms (some bonuses apply to fees or futures margin, not direct withdrawal).

Still nothing after all six?

If you’ve confirmed the tier, claimed within the window, finished KYC, and it’s genuinely missing, contact Bybit support with your UID, the deposit transaction, and the campaign name. Keep screenshots – bonus disputes are resolved faster with the deposit timestamp and the campaign terms in hand.

Signing up fresh and want the bonus set up correctly from the start? Enter referral code PCNVIP at registration so the rewards attach to your account.

FAQ

Why is my Bybit deposit bonus not showing in my wallet?

Most Bybit deposit bonuses are not auto-credited to your tradable balance. They must be claimed in the Rewards Hub, and they appear in a separate bonus balance, not your main Spot or Funding wallet.

How long does the Bybit deposit bonus take to credit?

Once you meet the tier and claim it in the Rewards Hub, it typically reflects shortly after claiming. If you have not claimed it, it will never appear automatically. Confirm timing in the campaign terms.

Do I need to trade to get the deposit bonus?

Often yes. Many bonus tiers require both a qualifying deposit and a matching taker trading volume within a set period. A deposit with no qualifying trades may leave the bonus locked.

Can I withdraw the bonus as cash?

Usually not directly. Bonuses commonly apply to trading fees or futures margin rather than being withdrawable cash. Check the specific usage terms of your bonus.

I forgot to enter a referral code – can I still get the bonus?

Referral-linked bonuses require the code at registration and generally cannot be added later. Other active deposit campaigns may still apply, so check the Rewards Hub for what your account qualifies for.